Business IT Service Plans

Flexible plans for the small business

Why Transform?

Transform has been working with hundreds of small businesses in and around cheshire for years.  We pride ourselves on a very personal, tailored approach to IT services.  You’ll never pay for more than you want, or get less than what you need.  Our business plans are completely cost transparent, and flexible enough to accomodate any business size.
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What We Offer

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    Enterprise-grade antivirus

    Automatic virus definition updates on all your PCs to ensure protection against the latest threats. Assurance that PCs have functioning, up-to-date protection and are virus-free. 24/7 monitoring of PCs’ vitals, including hard drive space, memory usage, and CPU usage.

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    Holistic backup solutions

    Protect data on PCs and servers alike with local and cloud-based backup solutions monitored by Transform, so you’ll be confident that they’re doing their jobs 24/7

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    Proactive diagnosis

    Our update and patch monitoring ensures that all your updates are installed to minimize security risks and mitigate the risk of downtime. The enterprise antivirus will scan your system for Trojans that can steal your most secure data.

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    Swift, expert service

    Guaranteed response time for any problems that arise. Peace of mind, knowing that any downtime will be minimized. Our remote support software, which enables quick response and repair.

How Does it Benefit My Business?

Support plans allow your employees – and us – to perform at our peaks.  Our most basic plan includes enterprise-grade antivirus, health monitoring, and a guaranteed response time for all of the technology in your business.  These tools keep your computers healthy by blocking unwanted malware, and provide us with the information we need about your computers’ health in order to provide quick, effective solutions to any issues you may have.  We require a support plan for all our business clients, since it allows us to focus on providing prompt, quality support.

Threats from malware are greater than ever.  Over 300,000 new variants of malware are released every day, and it’s not easy for Antivirus companies to keep up.  Having a managed, monitored, enterprise-class antivirus goes a long way towards keeping your network safe.

Keeping your data safe is a challenge too.  Many companies have local backups that won’t help them in the case of theft, fire or certain malware that destroy backups along with a computer’s data. Monitored, off-site (cloud) backups allow us to ensure your most valuable data is safe and recoverable.

Detecting potential problems before they become real ones can save you time and money.  Our health monitoring software can detect many of the issue that an lead to downtime, and lets us remedy them before they grow.

Our swift, expert service will take care of the rest – from PC repair to help desk support, we’re the point of contact you can reach out to for help with all your technology issues or questions.

Total malware threats on the Internet (from av-test.org)

Pricing

Choose a plan that fits your business needs

Transform Essentials

The very basics any company should have to keep their computers protected and serviceable
$10 /month/pc
  • Enterprise-Grade Antivirus
  • Health Monitoring
  • Discounted labor rates
  • 0-2 Day Response Time
  • Online Trouble TIcketing

Transform Professional

Our most popular plan. Keeps your computers secure and running smoothly, with priority support.
$15 /month/pc
  • Everything from Essentials
  • Security patch management
  • Quarterly maintenece
  • 0-1 Day SLA
  • Trouble Tickets by Phone

Transform Complete

For businesses who want an IT department without the cost or risk of hiring
$59 /month/pc + $150/month base
  • Everything from Professional
  • Monitored cloud backups
  • Free phone, remote, and on-site support
  • Your virtual IT department!

Protection

  • How many computers do you use?

    These computers will be protected by managed corporate-grade antivirus, and monitored for hardware and performance issues.  Business plans require this option for every active computer.
     @ $10/month
    You need to enter a number of computers    These computers will be protected by managed corporate-grade antivirus, monitored for hardware and performance issues, get updated to the latest security patches automatically, and will receive quarterly tunings to help ensure smooth operation.  Business plans require this option for every active computer.
     @ $15/month
    You need to enter a number of computers

  • How many servers do you have? (if any)

    Servers need a special kind of attention — servers will be protected by managed corporate-grade antivirus, and monitored for many hardware and performance issues beyond the standard checks.  Business plans require this option for every active server.
     @ $20/month
    This needs to be a number

  • How many computers need web filtering?

    Web filtering allows you to select categories of pages (i.e. Social Networking, Shopping, Adult, etc.) that the computer are not able to access.  It also helps prevent virus infections by limiting access to sites that are known to contain harmful links.
     @ $2/month

  • How many computers need full disk encryption?

    Full disk encryption secures your devices so that data is inaccessible if your device is lost or stolen.  Our centrally managed encryption ensures that devices remain encrypted and protected.
     @ $2.50/month

  • How many routers do you have that require monitoring and Unified Threat Management?

    Unified Threat Management provides virus detection, intrusion prevention, security updates, and threat monitoring for your Security appliance (router).
     @ $55/month

Complete Protection

  • How many computers do you use?

    These computers will be protected by managed corporate-grade antivirus, and monitored for hardware and performance issues.  Each computer will be backed up to monitored offsite backup. Any support required for these computers or your network and networked devices is included in this cost. Complete plans require this option for every active computer.
     @ $59/month
    You need to enter a number of computers

Backups

  • How many computers do you need backed up?

    These computers will be backed up (up to 100GB) using our cloud backup solution.  Most PCs (over 90%) have less than 100GB of data that needs to be backed up.
     @ $8/month/100GB

  • Do you have servers that need backup?

    Do you have a server or network attached storage device that needs to be backed up?  We will back up your server data to our cloud backup service (up to 500GB).
     @ $25/month/500GB

Service and Support

  • How many support hours do you think you'll need?

    Our standard hourly labor rate for businesses is $110/hour.

    Pay-as-you-go Support – $98/hour
    5 Hours of support per year – $38.79/month (5% discount)
    10 Hours of support per year – $75.95/month (7% discount)
    15 Hours of support per year – $111.48/month (9% discount)
    20 Hours of support per year – $145.37/month (11% discount)
    25 Hours of support per year – $177.63/month (13% discount)

  • Do you want on-site service?

    On-Site service normally is accompanied by an on-site fee ($40 in Cheshire and surrounding towns).  If you’d like to be able to request on-site service without a fee, this option is for you.
    Yes, I’d like on-site service with no fees for $10/month

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